Telegram
Connect the account your customers already write to. An AI assistant replies, collects leads, runs order scenarios and hands the chat to a manager when needed.
In Uzbekistan Telegram is not a messenger, it is the storefront. Price questions, order photos, receipts and complaints all land in one personal account, usually the owner's. Every message needs a reply, and every reply is typed by hand.
Bot builders promise automation but ask customers to talk to a separate @bot with buttons. Customers do not trust it, managers do not maintain it, and it cannot read a photo of a passport.
So the account stays manual: unanswered chats at night, lost phone numbers, orders that live in scroll history.
Log in with a code from Telegram and the assistant starts answering from your own account — same name, same number, same chat history. It reads text, voice and photos, answers in the customer's language and knows your prices because you pasted them in.
Behind the chats, ChatVendor keeps the structure: leads, scenario runs, contacts, groups and a full activity log. Everything is also available via the API and webhooks.
Enter your phone number and the code Telegram sends. Two-factor password is supported.
Write the assistant prompt: who you are, what you sell, prices, delivery rules. Add lead rules and scenarios.
The inbox shows every chat with the assistant's replies. Approve orders, add notes, take over when needed.
Your own OpenAI, Anthropic, Gemini or DeepSeek key. Multi-language, voice transcription, photo understanding, intent classification.
Rules by keyword or AI intent create leads with phone, title, tags and score. Notifications to you, webhook to your CRM.
Multi-step flows: choose a service, collect documents, verify the receipt, ask the manager to approve.
All dialogs, groups and channels of all accounts. Search, filters, pinned chats, unread counts, notes.
Message a segment of contacts with random delays and daily caps that respect Telegram limits.
Schedule stories and posts; a content calendar for your channel.
Members, admins, join by link, contact import — from the panel or the API.
A manager gets a push when a customer asks for a human, a scenario fails or a receipt does not match.
Send and read messages, files, dialogs; receive chat.message, lead.new and scenario events.
Issue Stars invoices from a bot, pay them, send gifts, boost channels — the Telegram Stars economy from the panel and the API.
End-to-end encrypted chats, bots connected by token with keyboards and mini apps, forum topics, voice chats, folders, stickers — the full Telegram feature set.
Customer: "I need a translation of my diploma". Assistant explains price and terms, asks for a photo of the document, checks it, requests payment and verifies the receipt screenshot. Manager approves in one tap.
Translation bureaus, agencies
"Do you have size 42?" — the assistant answers from the price list, captures the phone number as a lead and tags it "shoes".
Retail
Night questions get an answer immediately; complex ones are queued for the morning with a summary for the manager.
Any business
ChatVendor behaves like a normal client and respects Telegram limits: broadcasts are spread out, flood-wait responses are honoured, and you decide the daily caps. Thousands of messages per day are fine; spam is not.
Yes, the number of channels depends on your plan — from one on Free to unlimited on the top plan.
Yes. A bot is connected the same way and gets the same assistant, leads and scenarios.
Yes. Voice is transcribed with your AI provider and then processed like text, so a spoken "how much is it" gets a proper answer.
The assistant pauses in that chat for a configurable time. It also pauses when the customer writes /operator.
Disconnect the account in the panel or end the session from Telegram settings — access is revoked instantly.
The free plan includes one channel, the AI assistant, leads and scenarios.
