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ChatVendor ChatVendor

AI assistant

An AI assistant that knows your business and speaks your customer's language

Paste your price list and rules, add your own API key from OpenAI, Anthropic, Google or DeepSeek — and the assistant answers every chat, transcribes voice messages and reads photos.

  • Free plan, no card
  • Uzbek, Russian, English
  • inPAY and MirPay
  • One REST API

Generic chatbots do not know your prices

Most "AI bots" are a chat window with a model behind it. They sound smart but do not know that delivery to Samarkand costs 30 000 sums, that a translation takes three days, or that you are closed on Sundays. So managers still answer everything.

The other problem is cost: platforms resell AI tokens at a markup and lock you to one model. When a better or cheaper model appears you cannot switch.

Your knowledge, your key, your rules

The ChatVendor assistant is configured per workspace: a system prompt with your business description, prices and tone; the languages it may answer in; when it should stay silent; when to hand over to a human. It runs on your own provider key — OpenAI, Anthropic, Google Gemini, DeepSeek or an OpenAI-compatible endpoint — so you pay the provider directly.

It is not limited to text. Voice messages are transcribed before the assistant sees them, and photos or documents can be analysed with vision models: a passport photo, a payment receipt, a product picture.

  • BYOK — bring your own key — Switch providers or models any time; no token markup.
  • Multi-language — Answers in Uzbek (Latin or Cyrillic), Russian or English — whichever the customer uses.
  • Intent classification — Each incoming message is classified so leads and scenarios can react.
  • Human in the loop — Pauses when a manager replies; alerts when it is unsure.

Set it up in ten minutes

  1. 01

    Add a provider

    Paste an API key from OpenAI, Anthropic, Gemini or DeepSeek. Choose the model for chat and a stronger one for voice.

  2. 02

    Write the prompt

    Who you are, what you sell, prices, delivery, hours, tone. Use the built-in template and edit.

  3. 03

    Enable per account

    Turn the assistant on for a Telegram account, choose the languages and the working hours.

What the assistant can do

Answer from your knowledge

System prompt plus the dialog history; it never invents prices you did not give it.

Voice transcription

Voice messages become text with domain vocabulary and recent context for better accuracy.

Photo and document analysis

Vision models read passports, receipts and product photos; structured JSON output for scenarios.

Language detection

Replies in the customer's language, including Uzbek Cyrillic and Latin.

Working hours and pauses

Silent when you want to answer yourself; auto-resume after a set time.

AI via API

POST /api/v1/ai/chat and /channels/{id}/ai/analyze use your provider through ChatVendor.

Examples

Price questions

"How much is X with delivery to Bukhara?" — answered from your prompt, with the lead captured.

Any business

Receipt check

Customer sends a payment screenshot; vision extracts amount, date and card, scenario compares with the order.

Services

Voice orders

A 40-second voice note becomes an order with items and a phone number.

Food, delivery

AI — questions

Which providers are supported?

OpenAI, Anthropic (Claude), Google Gemini, DeepSeek and any OpenAI-compatible API (for example OpenRouter or a local server).

How much does AI cost?

You pay your provider at their prices. A typical customer reply costs a fraction of a cent; ChatVendor adds nothing.

Can it answer in Uzbek?

Yes, in both Latin and Cyrillic script, and it detects which one the customer uses.

Will it make things up?

The prompt template instructs it to answer only from your data and to hand over when unsure. You can require manager approval for certain steps in scenarios.

Is customer data sent to the provider?

Only the current conversation context is sent to the provider you chose, under their terms. Nothing is used to train our models.

Give your customers instant answers

Free plan, your own key, ten minutes of setup.