Channel
From Facebook ad to paid order, in Messenger.
Every message to your Facebook Page gets an answer and can end in a paid order. AI answers in the customer’s language, takes the order or the booking and sends a payment link. The chats land in the same inbox as every other channel, and the Facebook ads that bring them are managed right next to them.
Free plan, no card.
Find customers, answer them and sell on Facebook.
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1 Find
Ads that bring chats
Pause or resume your Facebook campaigns and change their daily budgets next to the chats they bring. Turn people who chatted but did not buy into an audience for your next campaign.
Ads -
2 Talk
Every message answered
Messages to your Facebook Page arrive in one inbox with Instagram, WhatsApp, Telegram and website chat. AI answers at any hour, in the customer’s language.
One inbox -
3 Sell
Orders and bookings in Messenger
AI takes the order for a shop or books a time for a salon, and sends a payment link. The order confirms itself when it is paid.
Payments
What you get on Facebook.
Your Page’s messages and your Facebook ads, side by side.
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Page messages
Messenger chats with your Facebook Page arrive in the shared inbox, with notes, tags and the customer card.
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AI answers and sells
AI answers from your prices and files in the customer’s language, takes the order or books a time, and sends a payment link.
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Your team, on the phone too
Operators answer from the inbox or from the ChatVendor Business app for iPhone and Android, with a notification for every new message.
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Ads next to the chats
Pause or resume Facebook campaigns and change their daily budgets here. Spend syncs from Meta every morning.
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Retargeting audiences
Turn a customer segment, such as people who chatted but did not buy, into a Facebook audience in one step. Phone numbers are hashed before they leave ChatVendor.
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Cost per chat, lead and sale
Give a Facebook ad a tracked link, and you see what each chat, lead and sale from it cost. For an ad that opens Messenger, you see Meta’s spend and results next to your chats and paid orders.
Connect in three steps.
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1
Connect your Page
Link your Facebook Page through your Meta business account. Connect your ad account too, to manage your ads here.
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2
Teach AI
Use the same prices, files and scenarios as your other channels, or add rules for Messenger only.
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3
Answer and sell together
Chats arrive in the inbox. AI answers, and anyone on your team can take over, from the panel or the phone app.
Good to know.
What this needs, in plain words.
- Messenger is included in every paid plan and connects through your Meta business account.
- You can write freely within 24 hours of the customer’s last message. After that, Meta’s rules apply.
- You create campaigns and choose the audience in Meta Ads Manager. Here you pause, resume and change daily budgets, and spend syncs once a day.
- An ad that opens Messenger has no tracked link, so its chats are not matched to the ad one by one. Meta counts them in the ad’s results.
- A sale is counted when the order from the chat is paid in ChatVendor. Payments taken elsewhere do not show.
Questions about Facebook.
What do I need to connect?
A Facebook Page and the Meta business account that manages it. To manage your ads here, connect your ad account too.
What is the 24-hour window?
Messenger lets you reply freely for 24 hours after the customer’s last message. After that, Meta’s rules allow only a few kinds of messages, so follow-ups work best inside that window. Each new message from the customer opens the window again.
Can I start new campaigns here?
No. You create campaigns and choose the audience in Meta Ads Manager. Here you pause or resume them, change daily budgets, sync retargeting audiences and see the spend next to the chats.
How do I see what an ad brought?
Spend comes from your ad account every morning, with the results Meta reports. Leads and paid orders come from your Messenger chats. An ad that opens Messenger has no tracked link, so its chats are counted in Meta’s results, not one by one.
Can AI book visits in Messenger?
Yes. Say a Facebook ad brings a question about a manicure. AI offers each master’s free times and books the visit in the chat. The booking lands in your calendar, and your team sees the whole conversation.
Does Messenger cost extra?
Messenger is included in every paid plan, and ChatVendor adds no charge per message.
Turn tonight’s late chats into paid orders.
Connect a channel, add your price list and turn on AI answers. Tomorrow at 08:00 you will see what came in.
Free plan, no card.
- A new chat from your Instagram ad
- AI answers with the price
- The order goes out with a payment link
- Paid, while you slept
Free plan, no card.
Start free